CrossKnowledge Learning Suite has two generic import/export modules used to carry out data transfers in both directions, from the HRIS to the platform and vice-versa. The customer places files (csv, xls, txt etc.) in locations defined in agreement with CrossKnowledge and scheduled tasks process these files at regular intervals.
These tools have features that monitor the completion of the scheduled tasks, handle rejections, and notify the administrators by e-mail at the end of the process. The main data handled consists of user synchronisation, enrolments, and time spent on courses for consolidation purposes. Naturally, these routines can also be run manually by an administrator.
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